Vir Das shames Jet Airways for their callousness

Vir Das just had the most annoying episode with Jet Airways. The stand-up comedian missed his flight, courtesy the staff’s unhelpful behaviour. Worse – no apologies, no ‘We-are-sorry-for-your-inconvenience’ from them either. So what did Vir do? The stand-up comedian recorded the entire incident on video and put it out on Twitter.

So the story goes, Vir was at the airport lounge, waiting for the boarding announcement of his Ahmedabad-Mumbai flight. During his long wait, he repeatedly checked with the staff whether they had begun boarding or not – but was told that the process hadn’t started yet.

Finally, when he did hear about the boarding (not from the airline staff), he rushed towards the gate. And what was he told? That the boarding was completed long ago and they were not allowing late-comers inside anymore.

A furious Vir decided to confront the staff and what followed was appalling!

The staff members just refused to co-operate. One pretended to be too busy on the phone to answer Vir’s questions (how about a simple response of ‘Let-me-look-into-the-situation-and-I’ll-help-you-out-at-the-earliest? We’re sure Vir would have appreciated that). The duty manager went a step ahead – instead of trying to address his concerns, he simply walked away.

Vir also posted a video where one of the members graciously agreed that he missed his flight owing to their mistake.