As the founder and CEO of Zomato, 41-year-old Deepinder Goyal has steered the Gurugram-based food delivery platform to remarkable success since its inception in 2008, originally under the name Foodiebay. Zomato has evolved into a prominent player in the food delivery industry, operating in over 1,000 cities across India.
However, Zomato recently faced criticism for its decision to introduce a 'pure veg' fleet of delivery executives clad in green uniforms, tasked exclusively with delivering vegetarian food. The move sparked an outcry on social media platforms, prompting Goyal to retract the decision, acknowledging the potential risks to the safety of their delivery personnel due to on-ground segregation. The incident underscores the challenges and complexities faced by companies navigating societal norms and customer expectations in the ever-evolving landscape of the food delivery industry.
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